Total Customers
342
+17%
New Customers
89
This month
Retention Rate
78%
+3%
Avg. Lifetime Value
QAR 1,850
Customer Segments
VIP
45 (13%)Avg. Spend: QAR 4,200
Regular
156 (46%)Avg. Spend: QAR 1,800
Occasional
98 (29%)Avg. Spend: QAR 650
New
43 (12%)Avg. Spend: QAR 280
Acquisition Channels
Referral112 (33%)
Walk-in89 (26%)
Online78 (23%)
Social Media42 (12%)
Events21 (6%)
New Customers (Last 6 Months)
Jul
12
Aug
15
Sep
18
Oct
14
Nov
16
Dec
14
| Customer | Pets | Visits | Total Spent | Favorite Service | Last Visit | Status |
|---|---|---|---|---|---|---|
1Ahmed Al-Rashid | 3 | 24 | QAR 8,400 | Veterinary | Dec 23 | VIP |
2Fatima Hassan | 2 | 18 | QAR 6,200 | Grooming | Dec 22 | VIP |
3Mohammed Ali | 1 | 15 | QAR 5,100 | Boarding | Dec 20 | Regular |
4Noura Khalid | 4 | 12 | QAR 4,800 | Veterinary | Dec 21 | Regular |
5Ali Hassan | 2 | 10 | QAR 3,600 | Grooming | Dec 19 | Regular |